Unified order inbox
All orders from every source in one place. Status mapping, milestones, timeline, and market-scoped views for supervisors and operators.
Order operations platform
Every order.
Under control.
Telebot connects your sales channels, delivers smart Telegram notifications, and keeps SLA deadlines visible - so your team reacts before customers wait.
Multi-market
Separate settings, one login
3+ sources
BaseLinker, OpenCart, Skroutz
Real-time
Webhooks & scheduled sync
SLA engine
Warnings before breaches
Capabilities
Built for operations teams
Not another generic CRM - a focused control room for order flow, alerts, and compliance with your service promises.
Native integrations
Pull orders from BaseLinker and OpenCart, accept Skroutz webhooks, map external statuses to your internal workflow automatically.
Telegram notification engine
Flexible rules by trigger, channel, amount, and business hours. Templates, repeats, routes to chats - and one-tap "take order" buttons.
SLA profiles & dashboards
Per-channel targets for take, ship, and complete. Business-hours-aware deadlines, warning alerts, breach tracking, and compliance charts.
Problem orders
Configurable problem causes, episodes journal, resolution SLA, and dedicated notifications when issues open or escalate.
Operations analytics
Orders dashboard with processing pipeline, SLA dashboard with breach breakdown, open problems by category, and recent episodes.
Roles & markets
Super admin, market admin, supervisor, operator, viewer - each user sees only assigned markets with the right permissions.
Full audit trail
Notification log, sync log, admin login log, and problem episodes - everything traceable when you need to answer "what happened?".
Connections
Plugs into your stack
Deploy webhooks on HTTPS, run the scheduler and queue worker - Telebot keeps data flowing in the background.
BaseLinker
API sync, status history, milestone backfill, and deep links back to Base.com.
OpenCart 3
Official module, status import, order polling, and secure API key authentication.
Skroutz
Webhook intake, accept reminders, and channel-specific SLA rules.
Telegram
Multiple bots per market, routed chats, inline actions, and delivery status logging.
Flow
From sync to resolution
Four steps your team already understands - now automated and measurable.
Connect sources
Add markets, order sources, bots, and notification routes in the admin panel.
Sync orders
Scheduler and webhooks keep orders up to date with mapped statuses and milestones.
Alert the team
Rules fire on new orders, delays, SLA warnings, problems, and integration errors.
Track & improve
Dashboards, journals, and SLA metrics show where the process breaks - and where it shines.
Ready to run operations from one place?
Sign in to the admin panel to manage markets, rules, and orders.
Go to admin panel